Last updated: May 13, 2026
Welcome to Sync My Cards!
Please carefully read this Privacy Policy before accessing any website, application, or service operated under the domain syncmycards.com, including all of its subdomains (collectively referred to as "the Website" or "the Platform"). The Platform is controlled by Sync My Cards, LLC, a company operating in accordance with the laws of the State of California and federal laws of the United States of America (the "Company," "we," "us," or "our"). Any reference to "you," "your," "user," or "collector" refers to the individual who accesses the Website and/or otherwise uses the Service.
This Privacy Policy describes:
By registering an account, you agree that we may process your data in accordance with this Privacy Policy.
By submitting your personal information through the Website, you consent to our collection, processing, disclosure, and storage of your personal information as outlined in this Privacy Policy.
IF YOU DO NOT AGREE WITH HOW WE PROCESS YOUR PERSONAL INFORMATION, YOU SHOULD IMMEDIATELY CEASE THE USE OF OUR SERVICES.
This Privacy Policy is applicable to individuals and entities who use the Service, subscribe to our mailing list, or connect a third-party platform such as Shopify or eBay to their Sync My Cards account.
The following words shall have the meaning given hereunder whenever they appear in this Privacy Policy:
You voluntarily provide us with some information when you use the Platform, and there is some information that we collect automatically from your use.
The information we receive voluntarily and involuntarily from you includes but is not limited to your:
We may also receive data from third-party platforms you choose to connect to your Sync My Cards account. See Section 6 for details.
When you sign up for an account and create your user profile, we collect information that you directly submit to us, including but not limited to your full name, email address, profile photo, address, and PayPal username ("profile data").
We use your profile data to:
When you upload or post any pictures (including photos of your listings), descriptions, ratings, reviews, or other similar content on the Platform, we collect the information contained in your user content.
We use this information to:
We may collect information that you directly submit when you use our built-in messaging functionality to communicate with other users or send any support requests to the Company. Please note that we do not actively monitor any communication between our users but we reserve the right to do so.
We use this information to:
If you subscribe to one of our paid subscription plans, our payment processor will collect some personal data from you, such as your payment card details. Please note that this data is collected directly by our payment processor, and we do not collect or store it in our database.
When you enter into any transactions through the Platform, such as buying, selling, or trading cards with other users, we will collect some information from you, such as the description of the cards, the date and time of such transaction, and your shipping address.
Our Platform is integrated with PayPal, Inc., and certain payments on the Platform are processed securely by PayPal, Inc. If you are receiving payments for sales or trades made through the Platform, you will be required to provide your PayPal username. Please note that we do not collect any sensitive payment card data from our users, which is directly processed by PayPal, Inc.
The Platform is also integrated with USPS, and when you enter into a transaction, we will also collect your shipping data which will be shared with the other party to the transaction (if required).
We use this information to:
We collect the information you directly submit to us when you subscribe to receive marketing material from us or participate in our surveys or promotions.
We use this information to:
When you access the Platform, there is some information that we collect automatically about you, including but not limited to:
We may use this information to:
We may also use any information we collect for our legal compliance and to assert our legal rights or defend any claims. Where we request your consent to the processing of your personal data for marketing purposes, you may withdraw your consent by unsubscribing from the marketing emails.
Sync My Cards integrates with third-party platforms including Shopify, eBay, and others to help users manage their card inventory and orders across multiple sales channels. When you connect a third-party platform to your Sync My Cards account, we access certain data from that platform on your behalf.
When you connect your Shopify store to Sync My Cards, we may access the following data via the Shopify Admin API:
We do not access Shopify customer payment data, customer personal information beyond order-related shipping details, or any data unrelated to the operation of the Sync My Cards connector.
Data accessed from your connected third-party platforms is used solely to:
We do not sell, rent, or share data from your connected platforms with third parties except as required to operate the Service (for example, cloud hosting providers acting as our subprocessors), or as required by law.
Data pulled from your connected third-party platforms is retained for as long as the connection between that platform and your Sync My Cards account remains active.
When you disconnect a platform from Sync My Cards, or uninstall the Sync My Cards application from your third-party platform (for example, uninstalling the Sync My Cards Shopify app from your Shopify admin), we delete the associated platform-derived data from our systems within 30 days.
You may also request immediate deletion of any data Sync My Cards has accessed from a connected platform by contacting us at privacy@syncmycards.com.
In compliance with Shopify's data privacy requirements, Sync My Cards responds to the following Shopify webhooks:
When Sync My Cards accesses Shopify store data on your behalf, you remain the data controller of that data, and Sync My Cards acts as a data processor. You are responsible for ensuring that your use of Sync My Cards, including the data you sync from your Shopify store, complies with applicable data protection laws in your jurisdiction.
We respect your personal information, and we do not engage in the practice of selling or renting our users' personal information. We only disclose or share our users' personal information as described below.
When you enter into a transaction, we make some of your data available to the other party. For example: if you are a Buyer, we will make your shipping address available to the Seller after you make the payment. If you send messages to other users through the Platform, we will make your public profile and the content of your message available to the intended recipient. If you post any public reviews or other publicly available user content such as a listing, your user content will be accessible to other users on the Platform.
We may share your information with service providers and subprocessors that we engage in our day-to-day business operations, such as cloud hosting providers, payment processing, email distribution, and customer support services. We will only share information that is necessary for our Service Providers to perform their functions on our behalf. Our Service Providers are not allowed to use your personal information for any other purposes.
If, in the future, we buy a business or are acquired by another business, our users' personal data may be disclosed to the new entity as part of due diligence and transferred as part of the commercial transaction. We assure you that in the event of any such changes in ownership, your personal data will continue to be governed by this Privacy Policy, except in cases where you expressly consent otherwise.
We may be required to disclose your personal data to law enforcement authorities and other government bodies to comply with the law, to enforce our Agreement with you, to enforce any transaction you may have with another user, to defend ourselves in legal actions, or to protect our members or others from threats posed by your actions by sharing your data with other organizations as part of fraud protection.
The Platform is designed with the security of data in mind. We use secure third-party payment processors to collect and process our members' payment data, so none of the sensitive financial data is collected or stored in our database. We also restrict access to our Company's data on a need-to-know basis to prevent unauthorized access. All accounts are password-protected, and we restrict the use of an account by multiple users.
Regardless of the security measures that we have put in place, you acknowledge that data transmission over the internet is never one hundred percent secure. Accordingly, we cannot offer any guarantees regarding the absolute security of your personal data.
You have the right to access or edit your profile data by accessing your account settings. You can also access, edit, or delete your User Content (such as your listings) from your account on the Platform. If you wish to request the deletion of any personal data that you cannot do directly from your account, please contact us at privacy@syncmycards.com, and we will respond to your request.
For any requests regarding account deletion, we may verify your identity for security reasons before deleting your account. If you fail to provide such requested information, we will not be able to delete your account.
You have the right to request deletion of any data Sync My Cards has accessed from a connected platform (such as Shopify or eBay) at any time. To make such a request, contact us at privacy@syncmycards.com. We will respond within 30 days.
You may also disconnect any third-party platform from Sync My Cards at any time through your account settings. When you do, we delete the associated platform-derived data within 30 days as described in Section 6.3.
When you opt in and subscribe to receive marketing communication from us, we may send you marketing materials via email. You have the choice to withdraw your consent from receiving direct marketing material from us at any time by clicking the unsubscribe link in our email. Please note that we may still send you service-related notices and policies for as long as you have an account on the Platform.
Sync My Cards, LLC does not sell your personal data to any third parties.
California Civil Code Section 1798.83 grants California residents the right to request information regarding the disclosure of their personal information by the Company to third parties for direct marketing purposes. If you wish to make a request, please contact us at privacy@syncmycards.com. We respond to all requests within 30 business days.
If you reside in the State of California, you may request access to any specific personal information that we collected about you in the preceding year and inquire about our privacy practices, such as how we collected your personal data and with whom we share your personal data. To make any request, please contact us at the email above.
The California Online Privacy Protection Act ("CalOPPA") requires us to inform our users how we respond to Do Not Track ("DNT") signals. We currently do not respond to DNT signals.
We do not retain user data for longer than required for the initial purpose for which we collected it. We may retain anonymized user data that cannot be linked back to an individual.
Data accessed from connected third-party platforms is retained for as long as the connection between that platform and your Sync My Cards account remains active, and is deleted within 30 days after disconnection or uninstallation as described in Section 6.3.
Our website may contain links that will redirect you to third-party websites. Such third-party websites are not owned or operated by us, and they are governed by their own legal Terms and Conditions and Privacy Policies. You should always review all third-party Terms and Privacy Policies before making use of such websites. You understand that the presence of any third-party links on our website does not constitute an endorsement of such a third party, and we cannot be held responsible for such a third party's actions.
We are committed to protecting children's privacy. The Platform does not allow individuals under the age of 18 to sign up for an account. If you believe that a child has provided his or her personal information to us, please contact us, and we will investigate the matter and take appropriate action.
From time to time, we may amend this Privacy Policy to reflect our new privacy practices and commitment to compliance with applicable privacy laws and regulations. We will post the updated Privacy Policy on this page and notify you of such updates by changing the last updated date on the top or by sending an email (if required by law). You should review this Privacy Policy regularly to ensure that you are familiar with any changes. Your continued use of the Platform after the updates become effective will be deemed as acceptance of such updated privacy practices.
If you have any questions, comments, or inquiries regarding this Privacy Policy, please contact us at:
Sync My Cards, LLC
500 East Hamilton Ave. #3001
Campbell, CA 95008
For data requests, account deletion, or privacy concerns:
privacy@syncmycards.com
For general support:
support@syncmycards.com